Technical support

Before contacting us, please read the help file that comes with the product and the FAQs below. Your questions may have already been answered:

 Frequently asked questions

We provide technical support to both registered and non-registered customers, so even if you're just evaluating our product, we'll certainly try to answer your question. When writing to us please make sure that you mention the software version in your message.

Fill in the form below and receive a response within 2 business days. Typically, we answer your questions the same day they're asked, but some topics need thorough examination by our engineers or managers. More time may be needed to answer some questions.